Technical Support Representative.
- Provides technical support to customers by answering questions and troubleshooting problems
Entry Level Job Duties:
- Provides answers to clients by identifying problems; researching answers; and guiding clients through corrective steps.
- Participates in the development of client training programs by identifying learning issues; and recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Avoids legal challenges by monitoring compliance with service agreements.
- Improves system performance by identifying problems; and recommending changes.
- Updates job knowledge by participating in educational opportunities; and maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
Work Location: Mansoura / Alexandria
What will provide?:
- Competitive Salary (Lead market )
- Attractive Commission
Preferred Resident to be: Mansoura, Alexandria1-2 years of experience.Bachelor's degree holder (Information System, Computer Science) or relevant.Solid iOS Background is a MUSTVery Good communication skills.Very Good Problem-solving Skills and troubleshooting skillsPresentable.Very Good command of English.Military Service must be done