Evaluating daily operations inside the mall through continuous follow-up and periodic visits to ensure that all tenants operate smoothly in accordance with operational standards without any violations. Reporting all issues related to customer service, maintenance, cleanliness, security, and safety to management for immediate resolution according to internal standards. Reporting any incidents to discuss them with the Operations Manager through continuous visits to all areas of the mall. Monitoring workflow through foot traffic in units and mall corridors, and preparing daily memos, penalties, and periodic weekly and monthly reports. Participating in the implementation of promotional activity plans and annual festivals in the mall. Developing an internal operational system, policies, and procedures to ensure quality, customer service, and food safety. Reviewing invoices for contracted services with external suppliers and comparing them against contract terms and operational performance indicators to ensure the compliance of provided services and avoid any operational issues. Preparing work plans, goals, and objectives for the responsible area or department. Qualifications: Bachelor's degree in Management, Business Administration, or any related field. 1 to 2 years of experience in mall operations. Excellent communication and problem-solving skills. Flexibility to work in rotating shifts.

Additional Details

• Number of vacancies: 1
• Shift system: Morning and Evening
• Benefits: Health insurance, Social insurance, Overtime