To lead the strategy, growth, and end-to-end lifecycle management of Vodafone Egypt's Enterprise Messaging and CPaaS product portfolio, ensuring the continuous development and commercialization of innovative products and capabilities that address evolving customer needs and support Vodafone's strategic priorities of Growth, Customer, and Simplicity. The role is accountable for defining the portfolio strategy and product roadmaps, driving new product development and go-to-market execution, and maximizing the commercial value of the portfolio through sustainable revenue and EBIT growth. The role holder will work closely with Sales, Pre-Sales, Technology, IT, Customer Care, Finance, Pricing, Regulatory, Legal, Privacy, Security, and external partners to deliver differentiated customer experiences and commercially successful products.
Desired Candidate Profile
Job Profile
Define and own the Enterprise Messaging and CPaaS portfolio strategy, including market positioning, product portfolio evolution, prioritization of growth opportunities, and the end-to-end roadmap for existing and new products. Own the end-to-end product lifecycle, from opportunity identification, business case development, product design, development, launch, commercialization, continuous enhancement, and, where required, product retirement. Act as the Product Owner for assigned products and technology squads, maximizing product value through effective backlog management, prioritization, planning, grooming, and close collaboration with Technology and IT teams using Agile and Scrum methodologies. Own the commercial performance of the portfolio, driving the achievement of annual revenue, profitability, growth, adoption, and churn targets through effective pricing, packaging, sales enablement, go-to-market plans, and continuous portfolio optimization. Lead cross-functional and external stakeholder management, ensuring alignment and timely delivery across Sales, Pre-Sales, Marketing, Technology, IT, Customer Care, Finance, Pricing, Regulatory, Legal, Privacy, Security, suppliers, and strategic partners, while maintaining high standards of customer experience and product compliance.
Competencies and Qualifications
Strong knowledge and experience in Enterprise Messaging, CPaaS, telecom, and digital communication services, including technologies and services such as A2P SMS and emerging omnichannel communication capabilities. Strong product management and product ownership capabilities, with the ability to translate market and customer needs into clear product strategies, roadmaps, business requirements, and prioritized backlogs. Excellent commercial and strategic mindset, with the ability to identify growth opportunities and make data-driven decisions that balance customer value, revenue growth, profitability, and strategic priorities. Excellent cross-functional stakeholder management, communication, and influencing skills, with the ability to align multiple business and technology stakeholders around common objectives and delivery priorities. Strong analytical, problem-solving, and execution capabilities, with high attention to detail while maintaining a clear view of the overall business objectives and end-to-end customer experience.
Must have technical / professional qualifications: 6+ years of relevant experience in Product Management, Product Ownership, Telecom, Enterprise Digital Services, CPaaS, Messaging, or related B2B technology domains. Proven experience in managing the end-to-end product lifecycle, including product strategy, business cases, requirements definition, development, launch, commercialization, and post-launch performance management. Strong knowledge of Agile and Scrum methodologies, with practical experience managing product backlogs, prioritization, sprint planning, and working closely with technology and development teams. Strong commercial, financial, and quantitative analytical skills, including the ability to interpret market and product performance data and manage revenue, profitability, adoption, churn, and other business KPIs. Good understanding of B2B sales, go-to-market, and marketing practices, with the ability to translate product capabilities into compelling value propositions and sales enablement strategies.