• Contact prospective students via phone to introduce SYE Community Academy's courses and services.

• Follow up on leads generated through marketing campaigns, social media, and referrals.

• Understand students' needs and recommend suitable programs.

• Explain course details, fees, schedules, and enrollment procedures.

• Achieve daily, weekly, and monthly sales and enrollment targets.

• Maintain accurate records of customer interactions in the CRM system.

• Address customer questions and resolve concerns professionally.

• Coordinate with the admissions and customer service teams to ensure a smooth enrollment process.

• Build and maintain positive relationships with prospective and existing students.

Requirements

• High school diploma or equivalent; a bachelor’s degree is preferred.

• Minimum 1 year of experience in telesales, telemarketing, customer service, or a related sales role (fresh graduates with strong communication skills may also apply).

• Excellent verbal communication and interpersonal skills.

• Strong persuasion, negotiation, and closing skills.

• Ability to achieve sales and enrollment targets.

• Good command of English; Arabic fluency is required.

• Basic computer skills, including Microsoft Office and CRM systems.

• Ability to handle objections and respond to customer inquiries professionally.

• Strong organizational and time-management skills.

• Positive attitude, self-motivation, and the ability to work both independently and as part of a team.

• Willingness to work flexible hours when needed to follow up with prospective students.