Job Description

Roles & Responsibilities

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. Mop, dust, wax, polish, sweep, and vacuum all public areas and staff areas as assigned i.e. lobby, lifts, staff locker room, corridors, etc. Maintained, clean, and disinfected public areas, rest rooms, and employee locker rooms, air conditioning vents, walls, lamps, elevators, carpets, floors, and marble precisely according to trained and established methods. Replenish and record consumption of public area restroom supplies daily, assist guests in using the public area comfort facilities, and practice courtesy towards guests at all times in a pleasant and helpful manner. Know and adhere strictly to Lost & Found procedures. Re-arrange furniture layout whenever necessary. Empty litter bins and ashtrays regularly according to procedures. Must be ready to attend a training program to improve his efficiency. Alert, well-informed about the Hotel, and able to work during peak hours rapidly, maintaining a constant standard of performance. Maintain Housekeeping cleaning machines in perfect condition. Report to the Supervisor any sickness or unusual behavior of guests.

Desired Candidate Profile

Minimum of 1 to 2 years experience in a similar position. Preferably in an international, luxury five-star hotel. English - good communication skills.