Job description
· Handles all the direct and indirect business operations teams across a specific region (Cairo, Upper Egypt, Delta)
· Plans and organizes workloads and staff assignments; trains, motivates, and evaluates assigned staff; reviews progress and directs changes as needed
· Set goals for performance for the business operations & sales team across all accounts & products
· Monitor the deadlines for accounts plans and vision
· Conducted market visits to direct sales points across dedicated regions to enhance sales quality and performance
· Develop, maintain, and control specifications for financial services accounts and messaging product portfolio taking customer concerns, business processes, organization, and cost into account
· Collaborated with sales and operations teams to set achievable performance goals and deadlines, aligning these with overall business plans and vision
· Organized workflow and clearly communicated team responsibilities and delegated tasks to ensure the business operations unit understood their duties
· Coordinated the implementation of new products across the network, IT, marketing, and sales functions
· Share achievements with direct manager and follow team performance day to day.
Preferred candidate
Years of experience
4+ years