Job Summary :The Business Development will play a critical role in optimising sales processes, managing CRM systems, and providing data-driven insights to enhance sales performance. This position requires a detail-oriented professional with strong analytical skills, expertise in sales tools (e.g., CRM, ERP), and the ability to collaborate with cross-functional teams to drive efficiency and revenue growth.
Responsibilities
Sales Process & Systems Management:
Maintain and optimize the CRM (e.g., Salesforce, SAP) to ensure accurate sales data, pipeline tracking, and reporting. Automate and streamline sales workflows to improve efficiency.
Data Analysis & Reporting:Generate and analyze sales performance reports (e.g., pipeline, conversion rates, forecasting). Identify trends, gaps, and opportunities to improve sales strategies. Prepare dashboards and presentations for leadership.
Sales Support & Enablement:Assist in technical and financial proposal and quotation, territory planning, and commission tracking. Collaborate with Marketing to align on lead generation and conversion metrics. Support contract management and sales documentation processes.
Cross-Functional Collaboration:
Work with Finance, IT, and Operations to ensure seamless sales operations. Troubleshoot technical issues related to sales tools and integrations.
Inside Sales and lead generation:
Identify and qualify new sales opportunities through inbound lead follow-up and outbound lead generation. Engage with prospects to understand their security challenges and needs, and effectively communicate the value of our security solutions. Develop and maintain a deep understanding of our security products and services to confidently discuss them with potential clients. Work closely with the regional sales manager to execute sales strategies and achieve sales targets. Build and maintain strong relationships with potential and existing customers across the region. Serve as a primary point of contact for clients, providing timely and accurate information on our products and services. Conduct regular follow-ups with prospects to move them through the sales funnel and close deals. Ensure a high level of customer satisfaction by addressing client inquiries and resolving issues promptly. Conduct market research to identify potential customers, trends, and competitive landscape in the security solutions sector. Provide feedback to the marketing and product development teams on customer needs and market trends. Monitor industry developments and stay up-to-date with the latest security technologies and solutions. Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline status in the crm system. Prepare regular reports on sales performance, market trends, and customer feedback for the regional sales manager. Collaborate with the sales and marketing teams to refine messaging and strategies based on customer insights.


Requirements:Education: Bachelor's degree in business informatics, Business, computer science, business, marketing, it, or a related field. Experience: 2-3 years in leading Generation, Business Development or a similar role. Technical Skills:Proficiency in CRM systems (Salesforce preferred) and sales automation tools. Advanced Excel/Google Sheets (pivot tables, VLOOKUPs) and data visualization (Power BI, Tableau). Proven experience in inside sales, preferably within the it or security solutions industry. Fluency in English and Arabic is required; proficiency in French is highly preferred. Strong communication and presentation skills, with the ability to effectively engage and influence customers. Excellent organisational and time-management skills, with the ability to manage multiple priorities simultaneously. Experience using crm software (e.g., salesforce, hubspot) and other sales tools. Knowledge of the security solutions market, including cybersecurity, identity management, and access control. Experience working in a multicultural environment and understanding regional market dynamics. Previous experience in b2b sales role, particularly in technology or security solutions. Self-motivated with a strong drive to achieve sales targets and exceed customer expectations. Strong problem-solving skills and the ability to think critically and creatively. A team player with the ability to work collaboratively in a fast-paced environment. Willing to learn and adapt to new technologies and market conditions.
We Offer:Flexible and remote working models Comprehensive Private Health insurance Take advantage of personal career development opportunities, including access to learning resources and individualised career paths tailored to your aspirations. Benefit from additional perks such as a modern office environment and a casual dress code that fosters a comfortable and inclusive workplace culture.