The QC/QA Manager plays a pivotal role in ensuring the quality and compliance of products within the printing industry. This position is essential for maintaining high standards of quality assurance and control throughout the production process. The ideal candidate will be responsible for developing, implementing, and overseeing quality management systems that align with industry standards and regulations. The QC/QA Manager will work closely with various departments to foster a culture of quality and continuous improvement.

Responsibilities:

1. Develop and implement quality assurance policies and procedures to ensure compliance with industry standards.
2. Conduct regular audits and inspections of production processes to identify areas for improvement.
3. Collaborate with production teams to resolve quality issues and implement corrective actions.
4. Train and mentor staff on quality control processes and best practices.
5. Analyze quality data and prepare reports for management review.
6. Ensure proper documentation of quality control processes and maintain records for compliance purposes.
7. Lead root cause analysis for non-conformities and implement preventive measures.
8. Stay updated on industry trends and regulatory changes affecting quality assurance practices.
9. Coordinate with suppliers to ensure the quality of incoming materials.
10. Manage customer complaints and feedback related to product quality.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal abilities.
3. Detail-oriented with a focus on accuracy.
4. Ability to work collaboratively in a team environment.
5. Proven leadership skills with experience in managing teams.
6. Knowledge of quality management systems and methodologies.
7. Proficiency in quality control software and tools.
8. Adaptability to changing priorities and environments.
9. Strong organizational skills with the ability to manage multiple projects.
10. Commitment to continuous improvement and professional development.

Additional preferred qualifications:

•   certifications in (Lean, Six Sigma, ISO Standards 9001, 45001 and 14001, FSC and BRC, Sustainability,)

Skills

• In-depth knowledge of quality assurance methodologies and standards.
• Experience with quality management systems and documentation.
• Strong understanding of statistical process control and data analysis.
• Familiarity with ISO standards relevant to the printing industry.
• Proficient in using quality control software and tools.
• Excellent project management and organizational skills.
• Ability to train and develop team members effectively.
• Strong communication skills for effective collaboration.