On-site Full Time
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Al SHrouk HR Solutions

Job Details

We’re Hiring for One of Our Clients: Travel Consultant

Location: Mohandessin – Cairo, Egypt

Working Hours: Rotational shifts – 8 hours/day

Days Off: 2 Rotational days per week


About Reserval:

 Reserval is a leading digital travel agency based in Saudi Arabia, offering seamless booking experiences for flights and hotels worldwide. With a focus on innovation and customer satisfaction, we connect travelers to over 450 airlines and 1 million+ accommodations through our smart, user-friendly platform.


Position Overview:

We are looking for a skilled Travel Consultant to join our call center team. If you’re passionate about travel, thrive in a fast-paced environment, and enjoy helping others plan their journeys — we’d love to hear from you.


Key Responsibilities:

  • Handle inbound and outbound calls to assist customers with travel bookings and inquiries.
  • Use Amadeus GDS to book and modify flight reservations.
  • Support customers with hotel bookings and related services.
  • Resolve issues and ensure high levels of customer satisfaction.
  • Work collaboratively with the team to meet targets and service quality standards.


What we're looking for:

  • 1–2 years of experience in flight reservations or a travel call center
  • Amadeus GDS proficiency is a must
  • Experience with hotel booking systems is a plus
  • Excellent English communication skills
  • Strong customer service mindset and attention to detail
  • Ability to work under pressure and in a rotating shift schedule


To apply, send your updated CV to: [Click to show email]


We welcome dynamic, motivated professionals who are ready to grow with us!

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About Al SHrouk HR Solutions
Egypt, Giza
Human Resources