Company Description Uptown October Developments is a pioneering organization in Egypt’s real estate sector, recognized for its flexible design principles and custom home solutions tailored to individual client needs. The company focuses on building sustainable urban communities that blend quality, efficiency, and modern living standards. Its portfolio covers land management, construction, leasing, and related real estate services, providing end-to-end support for residential and commercial projects. Team members join a company that values innovation, customer-centric design, and long-term community impact.
Role Description The Sales Operations Supervisor is a full-time, on-site role based in Giza. This position oversees daily sales operations, including monitoring pipelines, ensuring accurate data entry in CRM systems, and preparing regular performance reports for management. The supervisor coordinates with sales teams to streamline processes, optimize resource allocation, and resolve operational issues that affect customer experience. Responsibilities include supporting customer service standards, implementing operational policies, training team members on best practices, and collaborating with other departments to meet sales targets and enhance overall efficiency.
Qualifications
Strong analytical skills, including the ability to interpret data, generate reports, and recommend process improvements. Proven experience in team management, with the ability to coach, motivate, and supervise sales and operations staff. Customer service skills focused on responsiveness, problem-solving, and maintaining positive client relationships. Operations management experience, including process optimization, workflow coordination, and adherence to company policies. Effective communication skills, with the ability to present findings, collaborate across functions, and document procedures clearly. Relevant experience in real estate, property development, or a related industry is preferred. Bachelor’s degree in Business Administration, Management, or a related field, or equivalent practical experience. Proficiency with CRM platforms, MS Excel, and other sales operations tools.