Responsibilities:
Daily follow-up with customers to ensure their readiness for collection
Create a collection schedule that aligns with customers' check/ cash payment delivery timings.
Organize a collection schedule that considers each customer's repayment schedule.
Visit the customer before the due date to inform them of the amount due.
Comply with company policies and performance standards.
Review cash/cheque amounts before the customer leaves.
Ensure cheque due dates match invoice due dates.
Review any discrepancies with the customer and obtain written clarification to review with the relevant departments and the credit team.
Receive signed return authorizations from the responsible party and verify with the Warehouse and Customer Service departments.
Additional Details
- Number of vacancies: 1
- Shift system: Morning only
- Benefits: Overtime