Job description

Egypt Education Platform is excited to announce an opening for a Front of House Representative at GEMS British International School Al Rehab .
This role is ideal for a professional, friendly, and customer-focused individual who will serve as the first point of contact for students, parents, visitors, and staff, ensuring a welcoming and efficient front office experience.
Key Responsibilities: Welcome and assist parents, visitors, students, and staff professionally and courteously.
Manage the school's reception area and ensure a positive first impression for all visitors.
Answer, screen, and direct incoming phone calls and email inquiries.
Handle visitor registration and ensure safeguarding and security procedures are followed.
Provide accurate information regarding school services, policies, and procedures.
Coordinate appointments, meetings, and courier deliveries.
Maintain reception records and assist with administrative tasks as required.
Collaborate with internal departments to ensure smooth day-to-day operations and excellent customer service.
Medical Insurance for self Social Insurance Transportation upon availability (Meeting Points) Bachelor's degree in Business Administration, Communications, or a related field.
Previous experience in a front desk, reception, customer service, or administrative role, preferably within a school or hospitality environment.
Excellent verbal and written communication skills in English and Arabic.
Strong interpersonal and customer service skills.
Proficiency in Microsoft Office applications.
Excellent organizational and multitasking abilities.
Professional appearance with a positive and welcoming attitude.
Location: GEMS British International School Al Rehab – Cairo, Egypt