Job description

Job Description:

Digital Product Owner

Egypt

FTC – 12 months

40 hours

We make health happen

At Bupa, we’re here to help people live longer, healthier, happier lives and create a better world. As a Digital Product Owner, you’ll play a key role in bringing this to life through technology.

Digital plays a big part in how we support our customers, patients and colleagues. In this role, you’ll help shape and improve our digital platforms so they’re easy to use and deliver real value. You’ll turn customer feedback and insights into meaningful improvements, helping people access care quickly and simply.

You’ll join us at an important time as we continue to invest in our digital strategy. Working with cross-functional teams, you’ll help deliver innovative solutions that improve experiences and support our wider business goals.

If you’re passionate about digital products and enjoy solving real customer problems, this is a great opportunity to make a difference.

Key Responsibilities:

As a Digital Product Owner, you’ll:

• Work with Digital Product Managers to shape and maintain product roadmaps

  
  

• Turn customer feedback, business requests and issues into clear user stories

  
  

• Prioritise and manage the product backlog to focus on what delivers the most value

  
  

• Work closely with development teams to plan and deliver work in sprints

  
  

• Collaborate with design teams to make sure features are simple, intuitive and aligned to design standards

  
  

• Take part in agile ceremonies, making sure work stays on track and aligned to priorities

  
  

• Make decisions and trade-offs to improve delivery and outcomes

  
  

• Monitor progress and delivery performance, helping teams stay focused and efficient

  
  

• Measure the impact of changes and show the value delivered

  
  

• Share insights and successes with internal teams

  
  

• Contribute to digital communities and ways of working across Bupa

  
  

What We’re Looking For

We’re looking for someone who enjoys working with digital products and puts the customer at the centre of what they do.

You’ll bring:

• Experience in a Digital Product Owner, Business Analyst or Scrum Master role

  
  

• Strong understanding of digital products, web technologies and trends

  
  

• Confidence working in agile environments and managing backlogs

  
  

• The ability to turn customer needs into clear, actionable requirements

  
  

• Strong communication skills, with the ability to work with both technical and non-technical teams

  
  

• Good attention to detail and problem-solving skills

  
  

• The ability to think about the full customer journey and how different elements connect

  
  

• Experience delivering measurable business outcomes

  
  

• Experience working in a global or complex environment

  
  

Why Bupa?

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

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