Process excellence supervisor

Etisalat Egypt - Egypt - Cairo
  • Lead end-to-end process improvement projects using Lean, Six Sigma, and other quality frameworks.
  • Map current processes (As-Is) and design improved workflows (To-Be).
  • Identify inefficiencies, bottlenecks, and areas of waste across operations.
  • Conduct root-cause analysis (RCA) and implement corrective and preventive actions (CAPA).

 

  • Define KPIs and performance metrics for business processes.
  • Monitor process performance and generate dashboards and continuous improvement reports.
  • Present findings and recommendations to management

 

  • Ensure processes comply with internal policies, SLAs, and regulatory requirements.
  • Develop and update SOPs, process documentation, and guidelines.
  • Support audits and follow up on action plans.
     
  • Collaborate closely with cross-functional teams (Operations, HR, IT, Finance).
  • Facilitate workshops, brainstorming sessions, and Kaizen events.
  • Provide coaching to team members on process improvement methodology.

 

  • Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
  • Track project milestones, risks, and deliverables.


 


 

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Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com