- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Bachelor’s degree in (civil engineering, architectural engineering, etc...) is a MUST.A minimum of 4 and a maximum of 7 years of proven experience.Experience in waterproofing and construction building materials preferred.Strong Analytical Skills and Business Planning abilities.Excellent Customer Service skills.Ability to identify and develop Key Accounts.