Role Overview
As a Technical Writer, you will be responsible for creating and maintaining clear, structured, and user-friendly documentation for our ERP modules. You will work closely with product managers, developers, and support teams to ensure our technical documentation is accurate, up-to-date, and easy to understand.
Responsibilities
- Write, edit, and maintain technical documentation (functional specs, API docs, user guides, release notes).
- Document ERP workflows, business logic, and system configurations for HR, Finance, POS, Manufacturing, and CRM.
- Collaborate with developers and product managers to ensure requirements are well-documented.
- Create wireframes, flowcharts, and diagrams to clarify complex processes.
- Standardize documentation using tools like Confluence, Markdown, or LaTeX.
- Maintain a version-controlled knowledge base for internal teams and external clients.
- Work with QA to create test cases and validation criteria for new features.
2+ years of experience as a Technical Writer, preferably in ERP, SaaS, or enterprise software.✅ Strong understanding of business processes in ERP domains (HR, Finance, Manufacturing, POS, CRM).✅ Experience with documentation tools (Confluence, Notion, Markdown, LaTeX, or similar).✅ Familiarity with JIRA, Git, and Agile development methodologies.✅ Ability to translate complex technical concepts into clear and structured documentation.✅ Bonus: Experience with wireframing tools (Figma, Balsamiq) and API documentation (Swagger, Postman).