Job Purpose

Optimize the radio network to reach the optimum performance through standard guidelines in alignment with the department objectives.

Report To Position Name

• Apply effective tuning measures to improve 2G/3G network KPIs including Call Failure Rate (CFR), Call Drop Rate (CDR), Handover Success Rate, Soft Handover Success Rate, Location Area update, Paging Success rate and CSSR and HSDPA/EDGE/GPRS KPI’s to ensure competitive quality of service all over the network.
• Outline and provide network capacity studies for the required 2G/3G expansions ensuring network performance in alignment with marketing promotions and subscriber growth.
• Participate in trials for new products, features and projects to support the decision making process.
• Participate in clusters and major roads optimization campaigns to enhance company’s competitive position.
• Participate in resolving customers’ complaints to ensure customer satisfaction.
• Solve and correct radio network problems according to agreed timing and standards set, to detect and highlight radio network deficiencies and to some extent prevent future degradations.
• Apply frequency re-tuning and antenna optimization in coordination with Radio Planning team to enhance the network performance.
• Co-ordinate roles execution and checking, with the RF planning, Rollout teams, to ensure that new sites have acceptable performance.
• Prepare technical reports and conduct presentation related to the Section’s activities, achievements and outstanding issues to highlight section progress and performance.
• Design and review regular drive test routes while performing field drive test measurement and analysis to ensure competitive quality of service all over the network. 
•  Provide coaching for optimization graduate trainees through In house trainings and knowledge sharing sessions.