Customer Care/Success Representative

51 Talk - Egypt - Cairo

-Responsibilities:

• Provide corresponding teaching services for the college according to the company's service process.

• Monitor the quality of teachers' teaching and support users' learning progress, provide timely feedback, resolve any issues, and actively promote the improvement of teaching quality.

• Maintain good communication with paying students and parents, provide learning planning and suggestions to achieve sales targets.

• Improve customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.

• Track student learning and resolve issues related to student and parent learning effectiveness.
 


-Qualifications:• English can be used as a working language, and strong active communication skills.• Cheerful, positive and affable.• Team spirit, sense of responsibility and strong execution.• Passionate about the education industry.
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com