- Ensures that the wellness program and associated minimum wellness standards are implemented and maintained.
- Contributes to MBR, QBR and HBR meetings with internal and external stakeholders and partners.
- Lead and manage the team of 3rd party counsellors in the delivery of their assigned responsibilities.
- Attend clients meetings.
- Data gathering and analysis to measure effectiveness of the program content and initiatives.
- Maintains records, documentation, and reports for all wellness activities at site.
- Conducts monthly wellness audit and data review to ensure continued compliance with the minimum wellness standards and client requirements.
- Manages client & internal reporting requirements.
- Engages with stakeholders as required to seek feedback for continuous improvement of the wellness program and associated offerings.
- Partner with internal departments to ensure that the wellness program is integrated into the recruitment and onboarding program.
- Works with the global research team on all matters of wellness research.
Bachelor’s degree in a related fieldExperience in the field of workplace wellnessExcellent communication and interpersonal skillsCustomer service experience Training and development experience Knowledge of wellness program implementationStrong research skillsProject management experience