-Ensure internet performance is acting well.
-Install, modify, and repair computer hardware and software.
-Healthy check of printer devices, attendance machines, IP CAM, and any related network devices.
-Resolve technical problems with LAN and WAN with ISP.
-Install & fix issues related to computer peripherals for users.
-Resolve issues related to computer systems, software, and hardware.
-Respond to queries on-site or remotely.
-Respond to the ticketing system within the defined SLA.
-Resolve problems by running diagnostic programs.
-Identify and escalate situations requiring urgent attention.
-1-3 years of experience or highly qualified fresh graduates.-Bachelor’s degree in computer science or information system-Good knowledge of CCNA or MCSA.-Collaboration and communication abilities- Ability to troubleshoot complex hardware and software issues.- Excellent communication and analytical skills.