- Medical admin work (filling forms – scan requests, surgery bookings) • Matching clinics between hospitals and practice management database
- Adding new patient information on Practice Management System (Medd base)
- Assisting the PA with adding and cancelling clinics
- Sending review invitations via email
- Chasing appointment authorization codes via email
- • Posting and emailing clinic letters to patients and GPs
- • Sending appointment confirmation emails to patients.
- • Updating PAs of the missing appointments to take action
- • Making sure that the authorization codes and LOGs are in place for the appointments
- • Checking the renaming of the LOGS is done accurately based on the agreed format
- • Making sure that all the required clinic actions are done.
- • Making sure that all the surgery documents are sent and uploaded on Medd base
- • Receiving calls as an operator and transferring them to the required PA
- • Creating and delivering reports to Team leaders •
- Upload scanned files from Teams to Medd base
- • Review scanned registration forms and compare the given information with the ones on the system • Uploads reports from external hospitals to Medd base
- • Escalating issues and complaints to the Team Leader • Assist team members upon team leader’s request
Fluent EnglishHigh Communication SkillsMultitasker and Customer focusedEager to learnGood English in writing skillsTeam PlayerFlexibleDays off : Saturday & Sunday ( Following UK calendar )Working hours : 11am - 7pm including 1 hour break.