Join our team as a Station Agent and be the driving force behind safe, punctual, and quality service for our passengers and aircraft.Apply now and make a difference in the travel experience!TasksThe Station Agent is responsible for:Taking appropriate measures in case of volume-, weight- and trim-critical flightsTransmit the necessary messages and dataCarry out post flight dutiesEnsure necessary communication with relevant local and central departmentsIssue load instructions in accordanceIssue „weight and balance“ documents Ensure safe and efficient turnaround operationEnsure the aircraft is loaded in accordance with the corresponding loading instructionEnsure smooth operation and punctual provisionCarry out last minute changesCalculate and issue ticketsRegister and ensure payment for excess luggageIf applicable, process cash and credit card paymentsIssue or register sales reportsCarry out all check-in and gate/boarding proceduresExamine all documents required for travelDetermine and collect excess luggage and other ancillary servicesMeet the aircraft and crew upon arrival and ensure smooth de-boardingProvide customer centric approachProvide information and assistanceFollow required safety and security proceduresRequirementsThe ideal Station Agent should meet the following requirements:High school degreeVocational training desirable1-3 years of working experience desirableFluent knowledge of English, both spoken and writtenKnowledge of German desirableDriving licensePC skills Diligent and systematic approach to workAbility to work on own initiativeDesire to give excellent serviceSales skills, confident mannerAbility to make ad-hoc decisionsSuitable for shift workAbility to work under pressureAbility to deal with conflictGood sociable and cooperative conductTeam playerGood linguistic skillsWork under time pressureWeather factors and noise pollutionLifting of luggage up to 23kg/70lb Must possess a legal work permit in EgiptCompanyDeutsche Lufthansa AG is a globally operating aviation group. In the financial year 2022 it generated annual revenue of EUR 32,770 bn with an average of 109.510 employees. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and Catering, and the other companies and Group functions