Key Responsibilities:
- install, configure, and troubleshoot hardware and software components.
- Provide the required support\troubleshooting to end user.
- Primarily work on Active Directory, Group Policy Management, and integrated applications.
- Be available for on-call support as needed.
- Ability to travel to support branches in Egypt if needed.
- Administration and monitoring file server.
- Troubleshooting switches and routers issues.
- Manage and maintain cloud applications like Office365.
- Implementing security measures for the environment.
- Interface directly with IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
- Ability to document tasks performed & comply with established technical and security procedures.
Job Requirements:1-3 years’ experience as a System Administrator, Network Administrator or similar role.Bachelor’s degree in Computer Science or equivalent. professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plusVery Good in English.Excellent communication skills.Capability of solving problems.Analytical skills.Solid Knowledge in MSCA, CCNA.Qualifications:Experience in Windows Administration using Microsoft System Center Configuration Manager.Experience in Endpoint (Antiviruses) Administration.Familiarity with networking fundamental (Routing & Switching).Experience in domain controllers, file server and print server and DNS.Experience in patch scripts, group policy and event logs.Familiarity with various operating systems and platforms.Familiarity with Office365.Familiar with storage and virtualization (VMWare).Skill and experience in hardware, software & network troubleshooting.Knowledge of system security fundamental and data backup. Knowledge and understanding of standard Infrastructure technologies.