• Prepare, review, and transmit claims using billing software, including electronic and paper claim processing
• Check eligibility and benefit verification
• Responsible for the timely submission of professional medical claims to insurance companies
• Maintain patient and business confidentiality and information security
• Perform posting charges and completion of claims to payers in a timely fashion
• Work on claims denials to ensure maximum reimbursement for services provided
• Review patient bills for accuracy and completeness and obtain any missing information
• Respond to client’s email ,request and inquiry
• Handle calls from patient and insurance companies
• Work on claims rejections
• Set up patient payment plans and work collection accounts
• Call insurance companies regarding any discrepancy in payments if necessary
• Identify and bill secondary or tertiary insurances
• Answer all patient or insurance telephone inquiries
• Create and prepare reports as instructed from direct manager and/or Client
Fluency in English is a mustMust have a stable internet connection and a proper home setup