tele Sales

ICME - Egypt - Cairo
Experience: 1 to 3 years
Employment: Full Time
Education: University (Bachelor)

  • Present the ICME Academy to potential customers in a good manner

  • Manage large amounts of inbound and outbound calls in a timely manner

  • Follow communication “scripts” when handling different topics

  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our call center database in a comprehensible way

  • Frequently attend educational seminars to improve knowledge and performance level

  • Meet personal/team qualitative and quantitative targets and KPIs

  • Answer questions about products or the company

  • Ask questions to understand customer requirements and close sales with collecting customers DATA

  • Enter and update customer information in the database & Keep records of calls and sales and note useful information


Post date: 13 April 2021
Publisher: Tanqeeb.com
Apply Now
Post date: 13 April 2021
Publisher: Tanqeeb.com
Apply Now