Verified Job Ad

Telesales Representative

Total Care Egypt-Healthcare - Egypt , Al Jizah

We are looking for bright, confident people to join our rapidly expanding sales team, serving community Patient , pharmacy and other healthcare providers with medical equipment and other pharmaceutical supplies

Responsibilities

  • Generating leads databases to build and promote strong, long-lasting customer relationships by partnering with customers and understanding their needs
  • Facilitating sales of all products according to company and client requirements via phone
  • Assisting customers with knowledge of all products and services
  • Administering all customer complaints and ensuring timely resolution within the required guidelines
  • Designing and implementing a strategic sales plan that expands TC’s customer base and ensures its strong presence
  • Preparing all new contracts and handling all incoming calls
  • Ensuring an optimal level of client satisfaction at all times and processing all orders via phone or e-mail
  • Providing quality customer service via phone or e-mail, including relating information and answering questions regarding products and services, billing, collections, and any other types of inquiries
  • Demonstrating full understanding of current marketing and sales campaigns and offers and communicating them clearly to customers at every sales opportunity


Qualifications & Work Experience

  • Bachelor’s degree in any field
  • 2+ years of relevant experience in sales
  • Excellent command of the English language
  • Demonstrated experience in managing customers
  • Experience with digital education portals, technology, and software preferred

Job Behavioral Competencies

  • Excellent verbal, written, and interpersonal communication skills
  • Self-motivation
  • Excellent organizational skills
  • Strong decision-making and problem-solving skills
  • Customer service orientation
  • Ability to work in a fast-paced and dynamic environment
  • Accuracy and attention to detail
  • Ability to multitask

Post date: 30 May 2020
Publisher: LinkedIn
Post date: 30 May 2020
Publisher: LinkedIn