The HR Operations Specialist will be in charge within the team of multiple cross-functional activities, he will be versatile in the execution of the tasks to ensure the back-up and the adoption of the rotation with the other members of the team. He is responsible for monitoring the following activities:

HR Data Administration:

·Updating the movements (Hiring, mobility and Exits) in HR Tools (workforce management)

·Reporting technical problems identified to the support teams,

·Ensuring good data quality in the HR tools with frequent synchronization with relevant stakeholders.

·Creating HR reporting to meet requestors needs.

Employee Requests Management:

·Management of employee requests (back-office)

·Analysis of the received requests and assignment to the relevant HR team for processing,

·Follow up of the execution of the employee’s requests.

·Governance and synchronization with the different teams to review requests and anticipate overflow and future actions if necessary.

·Regular reporting of the activity & analysis to take continuous improvement actions.

Employee transition management:

·Analysis and management of the various on-boardings, offboarding and renewal movements of employees,

·Manage day to day requests related to the progress of process

·Audit control for Internals and externals monthly off-boarded

·Detection of dysfunctions and causes identification with relevant action plans

·Raising process improvement suggestions to the Process Lead

·KPIs monitoring and analysis.

Required profile:

Qualifications : Bac + 4 - English fluent – Min 1 year of experience in the same field

Competencies : Soft Skills - Analytical reasoning - Teamwork spirit - Listening & communicating - Pragmatic thinking - Proactive organization skills

Transversal Skills - Change & stakeholders management - Collaborative working

Technical Skills: - Good level in Excel

Présente au Maroc depuis 2009, AXA Group Opérations Maroc est une entité d’offshoring. Avec ses 300 collaborateurs et ses différents centres d’expertise opérant dans les domaines de l’informatique, de la Gestion de projet, de la Finance et des Ressources Humaines, AXA GO Maroc soutient Group Operations dans la réalisation de sa mission.

Nous célébrons l'expertise, la diversité culturelle et la créativité de plus de 8 000 employés de par le monde.  Nous nous engageons à assurer l'égalité des chances en matière d'emploi (parité hommes-femmes, communauté LGBT+, personnes handicapées ou personnes d'origines diverses) et à promouvoir la diversité et l'inclusion en créant un environnement de travail où tous les employés sont traités avec dignité et respect, et où les différences individuelles sont valorisées.