Salt are partnered with a leading AI-powered learning technology organisation and they are looking for an Arabic-Speaking Project Coordinator to join on a contract basis.
Location: Remote (CET working hours) Rate: £22 per hour (Inside IR35) Hours: 30 hours per week initially, with potential to increase to 40 hours based on performance Working Pattern: Sunday to Thursday
About the Role:This is a customer-facing project coordination role focused on supporting the successful onboarding and implementation of a digital learning platform. You will act as the key point of contact between customers and internal teams, helping to ensure projects remain on track from kick-off through to launch. The role combines project coordination, customer support, stakeholder management and training delivery. You'll work closely with customers to resolve issues, manage timelines, support platform adoption and deliver a seamless implementation experience.
Requirements:Minimum 2 years' experience in project coordination, customer success, customer support, implementation or a similar client-facing role supporting external customers Experience working with Saa S platforms and collaboration tools such as Slack, Microsoft Teams or Google Workspace Native-level Arabic and English language skills, both written and spoken Strong communication skills with the ability to explain technical concepts clearly and effectively Experience using project management tools such as Jira, Asana, Trello, Monday.com or Notion Comfortable working within a remote-first environment and collaborating across multiple time zones Ability to investigate platform issues, test functionality and support customers with configuration-related queries Experience gathering and documenting bugs, feedback and troubleshooting information Confident delivering onboarding sessions, user training and customer support calls Strong organisational skills with the ability to manage multiple projects and priorities simultaneously Comfortable using spreadsheets, dashboards and reporting tools to identify trends and support decision-making
Preferred Experience:Experience leveraging AI tools to enhance support processes, documentation or customer workflows Interest or experience within Learning & Development, customer enablement or training environments Experience working with LMS, LXP or other learning technology platforms Previous experience supporting international customers in a global business environment
Apply now to find out more.