Company Description Proleaders Company - شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-driven programs. The company designs innovative and practical training in language, administrative, and technical fields to support participants’ professional and educational goals. Its experienced team of trainers uses interactive and modern teaching methods to deliver engaging learning experiences and tangible results. Proleaders Company is committed to high-quality standards, continuous improvement, and meeting client needs in a professional and efficient manner.
Role Description The Telesales Specialist is a full-time, on-site role based in Giza, responsible for promoting and selling the company’s training programs over the phone. Day-to-day tasks include making outbound calls to prospective and existing clients, presenting program features and benefits, responding to inquiries, and following up on leads to close sales. The role involves maintaining accurate records of calls and customer interactions in the CRM system, coordinating with the training and operations teams on bookings, and meeting or exceeding individual and team sales targets. The Telesales Specialist will also support customers by providing clear information about schedules, pricing, and registration, while representing the company’s values in every interaction.
Qualifications
Strong Communication and Customer Service skills, with the ability to build rapport and handle inquiries professionally. Proven Sales and Customer Support skills, including lead follow-up, negotiation, and closing deals over the phone. Experience in Training or education services is beneficial, especially in promoting learning programs to individuals and organizations. Good command of spoken and written Arabic; English proficiency is an advantage. Comfort using CRM systems and basic office software to document and manage customer data. Ability to work on-site in Giza, meet targets under pressure, and collaborate effectively with colleagues. Previous telesales, call center, or inside sales experience preferred; relevant diploma or bachelor’s degree is a plus.