Job Responsibilities:

Responsible for achieving the established monthly and annual targets.
Responsible for developing a weekly route plan and presenting it to the supervisor for approval.
Communicate with clients to schedule daily visits according to the plan set with the Membership Supervisor – Route Plans.
Responsible for attending seminars and being present with mobile customer service vehicles.
Commitment to attending periodic visits for target groups and beneficiaries with the EGIC representative (Customer Service – Sales).
Responsible for conducting introductory visits about the foundation's services to the target groups.
Responsible for completing all data and documents required in forms and financial receipts (membership subscriptions, mutual aid, loans, recovery commitments, care).
Responsible for bringing all required documents and submitting them to the relevant department.
Responsible for receiving subscription fees and monthly collections from the foundation's service beneficiaries and delivering them to the Finance Department.
Responsible for obtaining all required signatures and data on the mutual aid fund installment deduction declarations for clients dealing with EGIC and submitting them to the relevant departments.
Responsible for obtaining all required signatures and data on mutual aid fund resignation forms and submitting them to the relevant departments.
Responsible for obtaining and bringing all necessary documents and papers for the disbursement of benefits to mutual aid fund subscribers.
Responsible for delivering and disbursing mutual aid fund benefits and entitlements in coordination with their direct manager and the EGIC representative.
Responsible for submitting settlements related to the disbursement of mutual aid fund benefits and entitlements to the relevant departments.
Collect loan applications from subscribers and send them to the supervisor for approval by the Operations Department, ensuring compliance with terms and rules.
Responsible for completing and receiving all required documents for loan committee disbursements and delivering them to the direct manager.
Communicate with loan beneficiaries before the disbursement process, in coordination with the direct manager, to confirm terms and disbursement dates.
Participate in loan disbursement committees.
Responsible for identifying those delinquent in monthly installment payments and reporting them to their direct manager monthly.
Responsible for the monthly collection of due installments from loan beneficiaries.
Receive and deliver trust receipts to loan beneficiaries after full repayment.
Responsible for receiving medical IDs from the Operations Department and delivering them to subscribers.
Responsible for communicating with medical cases and informing them of the documents required to receive medical services.
Assist the beneficiary in obtaining the necessary paperwork to benefit from the services if needed.
Conduct visits to sick subscribers to check on their well-being, receive their medical papers, review them, and submit them to the relevant department.
Responsible for receiving the medical expense amount and making another visit to the technician to deliver their medical reimbursement.
Conduct visits to cases of breadwinning women and total disability, and complete the required paperwork to implement assistance for breadwinning women and total disability cases.
Conduct and implement case research for total disability, breadwinning women, and humanitarian cases as requested.
Document successful visits and all benefits provided with photos and send them to the work group.
Attend the weekly customer service and sales meeting to present what has been achieved during the week in the area.
Receive resignation forms from the Operations Department and deliver them to the subscriber to obtain the necessary signatures.
Responsible for attending annual EGIC parties and achieving the goals set for each party.
The representative is committed to delivering, receiving, and informing the direct manager and relevant departments of all papers, documents, and information within the deadlines specified for each item.

Additional Details

• Number of vacancies: 3
• Shift system: Morning only
• Benefits: Health insurance, social insurance, transportation allowance