Company Description Tradeline Stores is the retail arm of Appleline Co., the first company to introduce the Apple Authorized Reseller concept to the Egyptian market. Established in 2007, Tradeline offers a dedicated Apple-focused environment where customers can explore products, solutions, and accessories. The company is committed to enriching the buying experience through hands-on demonstrations, strong product and software knowledge, and comprehensive pre- and after-sales support. Tradeline also provides training, customer finance programs, events, and promotions to meet the needs of both new and experienced Apple users. Team members receive professional training to offer specialist advice and support customers at all levels of expertise.
Role Description The Assistant Store Manager is a full-time, on-site role based in Giza. This role supports the Store Manager in overseeing daily store operations, including staff supervision, scheduling, and ensuring a high standard of customer service. The Assistant Store Manager helps manage product displays, stock levels, and store merchandising to align with brand standards and promotional activities. Day-to-day responsibilities include guiding team members, resolving customer issues, monitoring store performance, and supporting retail loss prevention efforts. The role also involves coordinating training for staff on Apple products and solutions, assisting with sales targets, and contributing to a positive, inclusive, and performance-focused store environment.
Qualifications

• Customer-focused skills, including Customer Service and Customer Satisfaction, with a commitment to delivering a high-quality, personalized in-store experience.
• Strong interpersonal and Communication skills to effectively support, coach, and guide team members and interact with a diverse customer base.
• Store Management capabilities, including overseeing daily operations, supporting staff scheduling, assisting with sales targets, and maintaining merchandising standards.
• Understanding of Retail Loss Prevention practices, with the ability to support inventory control and safeguard store assets.
• Previous experience in retail, preferably in consumer electronics or technology, and familiarity with Apple products and solutions.
• Demonstrated leadership potential, with the ability to motivate teams and contribute to a collaborative, inclusive work environment.
• Strong problem-solving and organizational skills, with attention to detail and reliability in managing responsibilities.
• High school diploma or equivalent required; post-secondary education in business, retail management, or a related field is an advantage.