Job Description

We are looking for an experienced Senior Quality Assurance Specialist to strengthen our Quality Assurance and Food Safety systems and support our commitment to maintaining high standards of product quality, safety, and compliance.

The ideal candidate is highly organized, detail-oriented, analytical, and capable of working effectively across different functions. The successful candidate should have 3–5 years of relevant experience in Quality Assurance, preferably within plastic manufacturing, food packaging, or food-contact materials industries.

The role will play a key part in maintaining and continuously improving Quality and Food Safety Management Systems, ensuring compliance with applicable standards, and promoting a strong quality culture across the organization.

Key Responsibilities

• Implement and ensure compliance with company Quality Assurance and Food Safety standards, policies, and procedures.

• Conduct and follow up on inspections, internal audits, GMP audits, and other Quality Assurance activities.

• Report audit and inspection findings and ensure the timely implementation and closure of corrective actions.

• Manage and follow up on customer complaints, non-conformities, root cause analysis, and Corrective and Preventive Actions (CAPA).

• Lead and participate in root cause analysis for recurring quality issues and non-conformities.

• Interpret and implement requirements related to FSSC 22000, ISO 9001:2015, HACCP, GMP, and applicable food-contact material requirements.

• Monitor the effectiveness of Quality Assurance, inspection, and control systems.

• Review quality records and ensure proper documentation and compliance with approved procedures.

• Prepare periodic reports on quality performance, audit results, non-conformities, CAPA status, and improvement actions.

• Monitor risk-management activities and analyze quality data and issue logs to identify trends and recurring problems.

• Support continuous improvement initiatives related to quality, product safety, process control, and operational efficiency.

• Conduct and coordinate training sessions on Quality, GMP, HACCP, Food Safety, and related topics.

• Support external, customer, and certification audits and follow up on resulting action plans.

• Assist in reviewing and updating Quality and Food Safety procedures, work instructions, forms, and related documentation.

• Coordinate with Production, Supply Chain, Maintenance, and other departments to ensure compliance with quality requirements.

Requirements

• Bachelor’s degree in Science, Engineering, Quality Management, or a related relevant field.

• 3–5 years of relevant experience in Quality Assurance, preferably in plastic manufacturing, food packaging, or food-contact materials industries.

• Strong knowledge of Quality Assurance systems, methodologies, tools, and documentation.

• Good knowledge of FSSC 22000, ISO 9001:2015, HACCP, and GMP requirements.

• Knowledge of food-contact materials and packaging requirements is preferred.

• Good knowledge of internal auditing techniques and Quality Management Systems.

• Experience in CAPA, root cause analysis, non-conformance management, and customer complaint handling.

• Strong analytical, problem-solving, and decision-making skills.

• Good communication, reporting, and organizational skills.

• Good computer skills, including Microsoft Office and database management.

• Good command of written and spoken English.

• Ability to work effectively with cross-functional teams.

• FSSC 22000 and/or ISO 9001 Internal Auditor certification is preferred.