About Z-Laundry:Z-Laundry is a leading laundry and garment care company serving households and businesses across Giza and Cairo. We combine reliable operations with strong quality standards to deliver a consistently excellent experience to our customers. As we grow our corporate client base, we're looking for a driven B2B Sales Representative to build and manage relationships with hotels, restaurants, and other business accounts.
Role Summary:The B2B Sales Representative is responsible for identifying, pitching, and closing new corporate accounts, while managing and growing relationships with existing business clients such as hotels, restaurants, cafes, and commercial partners. This is a mixed field and branch role: you'll spend time visiting prospective and current clients on-site, as well as coordinating from the branch on proposals, contracts, and account follow-up.
Key Responsibilities:New Business Development Identify and prospect potential B2B clients, including hotels, restaurants, cafes, and other commercial businesses. Conduct on-site visits and meetings to pitch Z-Laundry's services and negotiate contract terms. Prepare and present tailored proposals, pricing packages, and service agreements to prospective clients. Achieve and exceed monthly and quarterly new-account acquisition targets.
Account Management & Growth Serve as the primary point of contact for assigned corporate accounts, maintaining strong, ongoing relationships. Conduct regular check-in visits with existing clients to ensure satisfaction and identify opportunities to expand services. Monitor account performance and proactively address any service concerns before they escalate. Upsell and cross-sell additional services to existing accounts to grow revenue per client.
Coordination & Reporting Coordinate with Operations and Quality Control teams to ensure service commitments made to clients are met. Maintain accurate and up-to-date records of client interactions, contracts, and pipeline status. Prepare regular sales reports, forecasts, and pipeline updates for management. Relay client feedback and market insights to support continuous improvement of service offerings.
Complaint Handling & Customer Experience Act as the escalation point for service issues raised by corporate clients, coordinating a timely resolution with the operations team. Follow up with clients after issue resolution to confirm satisfaction and rebuild trust where needed.
Qualifications:Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).2+ years of experience in B2B sales, account management, or business development — hospitality, FMCG, or service-industry experience is a plus. Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and relationship-building skills. Comfortable splitting time between field client visits and branch-based coordination work. Excellent command of Arabic and English, both written and spoken. Familiarity with CRM tools and basic reporting (Excel or similar) is a plus.
Work Environment:This role is based out of our Sheikh Zayed branch, with regular travel to client sites across Cairo and Giza. Expect a mix of independent field work and in-branch time for proposal preparation, reporting, and internal coordination.
Compensation & Benefits:Competitive base salary plus performance-based commission on new and renewed accounts. Social insurance. Ongoing sales training and professional development.
Why Join Z-Laundry:At Z-Laundry, you'll be part of a growing company that values quality, reliability, and genuine customer relationships. You'll have the autonomy to build your own client portfolio, direct support from a strong operations and quality team, and real opportunities to grow as the business expands.