Job description

About Bosta: 

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. 
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Incremental 2026PEOP-153

Job Description

• Maintain accurate and up-to-date data across internal systems, including attendance records, employee information, and payroll inputs.
• Coordinate workforce supply (labor, coordinators, and helpers) in line with operational requirements and demand fluctuations.
• Support and conduct internal investigations related to employee misconduct, including theft and policy violations.
• Act as a point of contact for employee inquiries, resolving HR and administrative issues in a timely and professional manner.
• Manage and execute onboarding processes to ensure smooth integration of new hires into operations.
• Coordinate and oversee employee transportation logistics across multiple hubs.
• Monitor and evaluate the performance of coordinators and helpers, ensuring alignment with operational KPIs and standards.
• Track and ensure timely payroll processing and transfers for vendors, in accordance with agreed service level agreements (SLAs).
• Ensure compliance with hiring SLAs to meet staffing requirements across hubs.
  

Job Qualifications

Experience:

• 4–6 years of experience in operations, HR coordination, workforce management, or a related field.

Core Competencies / Soft Skills:

• Strong communication skills, both verbal and written
• Effective problem-solving abilities with attention to detail
• Conflict management and resolution skills
• Negotiation and stakeholder management capabilities