Occupation Description The Collection Specialist handles the collection of all outstanding accounts receivables from clients and customers. He/she monitors the accounts and contacts clients who are delinquent to help them set up a payment plan to mitigate company losses.
Job Scope Contact clients and discuss their overdue payments according to assigned bounced cheques and overseas dues, and update CX activities according to client responses. Monitor accounts daily to identify late payments. Update account status records. Follow up with the client after payment is done and receive proof of payment to send it to the treasury team through a Confirmation request from CX to confirm collected payments. Gets AR confirmation that the client can receive his/her cancelled cheques after paying the due amount. Update CX in case the client requests to cancel his/her unit instead of paying due amounts to notify the client relations department with the client request. Achieve assigned targets and abide by departmental SLA.
Education and Most Common Work Experience Requested Bachelor’s Degree in Accounting or a related field.1-3 years of experience, preferably in the real estate industry.