Job Description

Roles & Responsibilities

We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving business growth.

Lead and motivate a team of restaurant staff to deliver outstanding customer experiences

Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control

Implement and maintain high standards of food quality, presentation, and service

Manage financial aspects of the restaurant, including budgeting, cost control, and revenue optimization

Ensure compliance with food safety regulations and maintain a clean, safe working environment

Resolve customer complaints and address any operational issues promptly and efficiently

Collaborate with the kitchen team to develop and update menus, considering local tastes and trends

Implement marketing strategies to attract new customers and retain existing ones

Conduct regular staff training sessions to improve skills and maintain service standards

Analyze sales data and customer feedback to identify areas for improvement and growth opportunities

Desired Candidate Profile

Qualifications

Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry

Strong leadership and team management skills with the ability to motivate and inspire staff

Excellent customer service orientation with a focus on creating memorable dining experiences

Proficiency in English; knowledge of Russian is a plus

Outstanding communication and interpersonal skills to interact with diverse staff and clientele

Demonstrated ability to multitask and manage time effectively in a fast-paced environment

Solid understanding of restaurant financials, budgeting, and cost control measures

Familiarity with food safety regulations and health code requirements

Proficiency in restaurant management software and point-of-sale (POS) systems

Flexibility to work various shifts, including evenings, weekends, and holidays

Strong problem-solving skills and ability to make quick, effective decisions

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred