- Develop and implement operational strategies aligned with organizational goals to drive efficiency and productivity.
- Oversee daily operations across multiple departments, ensuring seamless workflow and adherence to company standards.
- Lead, mentor, and manage cross-functional teams to achieve performance targets and foster a culture of continuous improvement.
- Establish and monitor key performance indicators (KPIs) to evaluate operational effectiveness and identify areas for enhancement.
- Collaborate with senior management to develop budgets, allocate resources, and optimize operational costs.
- Ensure compliance with industry regulations, company policies, and quality standards across all operational activities.
- Identify process bottlenecks and implement solutions to streamline operations and improve service delivery.
- Drive change management initiatives to support organizational growth and transformation.
- Coordinate with external partners, vendors, and stakeholders to maintain strong business relationships and support operational objectives.
- Prepare and present comprehensive operational reports to executive leadership, providing insights and recommendations for strategic decision-making.
Minimum of 5 years of progressive experience in operations management or a related field.Proven track record of successfully leading and managing large teams in a fast-paced environment.Strong analytical and problem-solving skills with the ability to make data-driven decisions.Excellent organizational and project management abilities.Exceptional communication and interpersonal skills to effectively collaborate with diverse teams.Demonstrated ability to develop and implement operational strategies that drive business results.Experience in budget management and resource allocation.Solid understanding of compliance, quality assurance, and industry regulations.Proficiency in operational software, ERP systems, and Microsoft Office Suite.Ability to work on-site and adapt to changing business needs.