- Greet and welcome visitors, guests, and event participants with professionalism and warmth.
- Manage the front desk by answering incoming calls, responding to inquiries, and directing visitors to appropriate departments.
- Maintain visitor logs and ensure all guests are registered according to security protocols.
- Coordinate with internal departments to facilitate smooth check-in and check-out processes for events, camps, and conferences.
- Handle administrative tasks such as scheduling appointments, managing correspondence, and organizing front desk documentation.
- Assist with event logistics by providing information, distributing materials, and supporting guest needs.
- Monitor and maintain the cleanliness and organization of the reception area.
- Respond promptly to guest requests, complaints, or emergencies, escalating issues as necessary.
- Support the Human Resources and Site Management teams with administrative duties as required.
- Ensure compliance with Beit El Wadi’s policies and uphold the organization’s values in all guest interactions.
3-4 years of proven experience in a receptionist or front desk role, preferably in hospitality, events, or similar environments.Excellent verbal and written communication skills in both Arabic and English.Strong organizational and multitasking abilities to manage a busy front desk.Professional appearance and demeanor with a customer-oriented attitude.Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers, phone systems).Ability to handle sensitive information with discretion and maintain confidentiality.Demonstrated problem-solving skills and the ability to remain calm under pressure.Flexibility to work full-time, under a long-term contract, and on-site as required.Strong interpersonal skills to interact effectively with diverse visitors and team members.Attention to detail and commitment to delivering high-quality service.