- Writes about technical subjects for technical and nontechnical audiences.
- Creates scripts for video tutorials.
- Tests and updates existing documentation.
- Creates infographics and screenshot markups.
- Write, edits, and help sections updates User Experience (UX) and User Interface (UI) copy.
- Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.
- Works closely with subject matter experts, engineers, developers, and product marketing team.
- Monitors analytics on usage of online product training materials as well as those embedded within the product.
- Collects user data to determine areas of documentation that need revision and updating.
Excellent English writing skills. Ability to write user-friendly, engaging copy about highly technical subjects.Ability to understand and accurately translate technical information for a general audience.Facility with documentation publishing software..Past use of Agile/Scrum or similar collaborative tools a plus.