- Manage day-to-day Operations.
- Maintain a high level of Customer Service standards.
- Ensure the facility is kept clean, safe and orderly.
- Communicate personally with customers to ensure customer satisfaction.
- Resolve customer complaints promptly and efficiently.
- Develop action plans to enhance operational controls and optimize customer service.
- Undertake administrative tasks.
- Deal with inquiries, complaints, and emergencies.
- Manage Petty Cash & Budget.
- Keep statistical and financial records.
Proven management experienceSufficient knowledge of modern management techniques Ability to meet sales targets and production goalsFamiliarity with industry’s rules and regulationsExcellent organizational skillsLeadership and human resources management skills