Front End System Engineer

  • Provides support for all core business applications (Clinical information management, Finance, Procurement, Warehouse, medication admiration, outpatient clinics management, ICU management, etc.).
  •  Provides first level and second level technical support for business applications during extended business hours and weekends. 
  • · Respond to requests and inquiries from clients within the pre-determined timeframe of our service level agreement.
  •  Resolve technical problems; identify and diagnose problem escalation and solution tracking. 
  • Prioritize work to resolve technical emergencies as they may occur. 
  •  Identify solutions to work around open issues / problems that are under investigation or pending resolution · Ensures 7x24x365 system uptime for core business applications.
  •  Work with systems implementation team(s) to outline scope, goals, deliverables, required resources, and timing.
  •   Participate and manage new systems implementations from initiation to closure.
  •  Ensure that all the systems are well integrated and meet business requirements and goals fulfilling end-user requirements. 
  • Provide the needed reports on both aspects’ routine and ad-hock.
  •  Document, and track, case histories, issues, and actionable steps taken
  •   Improve documentation of support policies and procedures
  •  Perform company software research, testing, and recommendations.
  •  Ensure regularly data privacy and security applying the proper testing scenarios. 
  • Perform quality assurance testing of new software releases

BSc/BA in computer science or relevant field2 to 3 years of experienceExperience in designing and building applicationsAbility to program in at least one programming language. In-depth knowledge of programming for diverse operating systems and platforms using development toolsExcellent understanding of software design and programming principles.Certified application developer is a plus
تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com