- Monitor relationships with existing customers through CRM systems
- Ensure the CRM system provides an effective sales funnel
- Develop and implement marketing techniques that will drive new customers
- Plan and manage multi-channel marketing campaigns
- Suggest new methods to address customers’ needs
- Track marketing metrics and trends, like conversion rates and web analytics
- Assist with organizing promotional events to reach prospective customers
- Monitor CRM software to meet our company’s needs
Proven work experience as a CRM admin or similar roleSolid background in customer acquisition strategiesTechnical expertise with CRM and analytical systems, Zoho is preferred.Knowledge of online marketing methods and best practices