Duties and Responsibilities: 

• Work within the Quality Management System requirements and procedures including Certification and Customer requirements.
• Work within Environmental and Health & Safety requirements procedures.
• Follow up of all the internal and external communication with suppliers and Customers
• Maintaining Customer Satisfaction and monitoring it
• Managing Assembly Quality, IGI, Auditing and Customer Satisfaction
• Analyze all the issue related to the production lines in terms of Quality 
• Monitoring and arranging the audits in the company
• Handling of different audits such as Gemba Walk, Internal Audit and LPA
• PDCA for all issues related to customer satisfaction 
• Ensure that the company targets for internal PPM remain within target
• Assisting the Management Team and provide support as necessary.
• Manage and leads the subordinates reporting to him/her to achieve targets and objectives set by the Company.
• Set targets and objectives to subordinates
• Monitor and evaluate the respective levels of performance.
• Handle and delegate administrative tasks required by this post
• Induction training of new staff on quality related subjects
• Authorizing line stoppage of and shipments when working not according procedure. 
• Training of new staff
• Ensuring that the quality management system conforms to the requirements of this international standard 
• Ensuring that the processes are delivering their intended outputs 
• Reporting on the performance of the quality management system and on opportunities for improvement 
• Ensuring the promotion of customer focus through the organization
• Ensuring that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented
• Ensure customer requirement are met as setting quality objective and related training, corrective and preventing action , dealing with customer portals & scorecard.