Check Guests in and out.
Supervise reception desk.
Manage Housekeeping department.
Receive and modify reservations with reservation agent.
Verify payments for check in and all guests in house.
Organise transportation for all guests.
Provide guests with all information required.
Manage Phone calls, emails and all communications.
Close desk and cashier with finance and accounting team daily.
Responsible for hygiene and all room amenities.
Coordinate with all departments to ensure maximum quality.
Proven experience as front desk representative, agent or relevant position● Familiarity with office machines (e.g. fax, printer etc.)● Knowledge of office management and basic bookkeeping● Proficient in English (oral and written)● Excellent knowledge of MS Office (especially Excel and Word)● Strong communication and people skills● Good organizational and multi-tasking abilities● Problem-solving skills● Customer service orientation● University graduate; additional qualifications will be a plus