- Design new recruiting procedures (e.g. job application and onboarding processes)
- Supervise the recruiting team and report on its performance
- Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)
- Implement new sourcing methods (e.g. social recruiting and Boolean searches)
- Review recruitment software and suggest the best option for company needs
- Research and choose job advertising options
- Advise hiring managers on interviewing techniques
- Recommend ways to improve our employer brand
- Coordinate with department managers to forecast future hiring needs
- Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations
- Participate in job fairs and career events
- Build the company’s professional network through relationships with HR professionals, colleges and other partners
Proven work experience as a Recruiting Manager, Recruitment Consultant or Recruiting Coordinator, in BPO or Call Center preferred.Hands-on experience with Applicant Tracking Systems and HR databasesKnowledge of labor legislationExperience with (phone and in-person) interviews, candidate screening and evaluationFamiliarity with social media and other professional networks (like GitHub)Excellent verbal and written communication and team management skillsStrong decision-making skillsBSc in Human Resources Management or Organizational Psychology