- Contact and follow up with potential or existing customers
- Answer clients' basics inquires
- Ask questions to understand customer requirements.
- Direct prospects to the sales team when needed.
- Enter and update customer information in the databases
- Keep records of calls and sales and note useful information.
Proven experience in call center or telesalesExperience in customer service is essentialRelated experience in Real Estate is a plusExcellent EnglishWorking knowledge of MS OfficeKnowledge of telephone equipment and relevant computer programsAbility to work under pressure