• Operation and Maintenance:

Ensuring the operation and maintenance of elevators in buildings and administrative buildings.
Monitoring the quality of elevator operation to prevent customer complaints and ensure efficient service.
Following company-approved policies and procedures, while adhering to occupational safety rules and relevant laws.

• Safety and Emergency Response:

Conducting periodic field visits to monitor the safety systems of elevators and administrative units.
Implementing security instructions in case of emergencies to minimize the risk of malfunctions.
Following up on emergency maintenance of elevators to ensure prompt resolution and customer satisfaction.

• Preventive Maintenance and Technical Capacity:

Strengthening the engineering department by ensuring elevators operate with the required technical capacity.
Monitoring and implementing the preventive maintenance plan to minimize malfunctions.

• Contract and Vendor Management:

Reviewing and approving maintenance contracts related to elevators.
Approving instructions for settling contractor accounts and transferring them to the financial department.
Setting criteria for comparing offers, selecting suitable contractors, and managing the agency's relationship with contractors and consultants.

• Quality Control and Compliance:
• Managing quality control processes and setting appropriate standards for elevator maintenance.
  Reviewing contractors' contracts and ensuring compliance with agreed-upon conditions.
  Studying elevator maintenance projects from technical and economic feasibility aspects, and approving them.
• Budgeting and Reporting:

Preparing the administration's annual budget, work plans, and programs.
Providing periodic and annual reports on department activities, achievements, and proposals for developing work systems.
Monitoring key performance indicators (KPIs) related to management performance.

• Problem-Solving and Improvement:

Analyzing the causes and circumstances of frequent elevator malfunctions.
Suggesting appropriate measures to avoid malfunctions and reduce complaints.
Participating in meetings with contractors and consultants to ensure smooth progress and adherence to plans.

• Documentation and Communication:

Maintaining all necessary documents, records, agreements, and correspondence related to elevator operation.
Corresponding and collaborating with relevant departments and fostering positive relationships.

Education and Experience:A bachelor's degree in engineering, facilities management, or a related field is typically required. A master's degree may be preferred.Previous experience in elevator management, maintenance, or a related field is necessary, with a minimum of [10] years of experience preferred.Knowledge of relevant laws, regulations, and industry standards pertaining to elevator operation and maintenance.Technical Knowledge and Skills:Strong knowledge of elevator operation, maintenance, and safety systems.Familiarity with industry principles and best practices for efficient and reliable elevator performance.Understanding of technical aspects related to elevator maintenance, including preventive maintenance plans and troubleshooting.Proficiency in analyzing elevator malfunctions and proposing appropriate solutions.Knowledge of relevant software and tools used in elevator management and maintenance.Safety and Emergency Response:Comprehensive understanding of occupational safety rules and regulations applicable to elevator operation.Ability to implement security instructions and emergency response protocols in a prompt and effective manner.Knowledge of safety systems and protocols to minimize risks and ensure the safety of elevator users.Contract and Vendor Management:Experience in reviewing, evaluating, and approving maintenance contracts related to elevators.Ability to assess the capabilities and qualifications of contractors and vendors.Strong negotiation and contract management skills to ensure compliance and favorable terms.Ability to maintain positive relationships with contractors and consultants.Quality Control and Compliance:Knowledge of quality control processes and ability to set appropriate standards for elevator maintenance.Familiarity with relevant regulations and standards governing elevator operation and compliance.Attention to detail to ensure compliance with agreed-upon conditions and adherence to contractual obligations.Budgeting and Financial Management:Proficiency in preparing budgets, work plans, and programs related to elevator operations.Understanding of cost control measures and ability to manage expenses within approved budgets.Knowledge of financial analysis and reporting related to elevator operations.Communication and Collaboration:Excellent verbal and written communication skills to correspond with various departments, contractors, and consultants.Ability to collaborate effectively with cross-functional teams and foster positive relationships.Strong interpersonal skills to interact with stakeholders and address customer concerns.Analytical and Problem-Solving Skills:Strong analytical abilities to analyze elevator malfunctions, identify root causes, and propose effective solutions.Ability to make informed decisions to address technical issues and optimize elevator performance.Problem-solving skills to resolve challenges related to elevator maintenance, customer complaints, and operational efficiency.Leadership and Management:Strong leadership qualities to manage and supervise a team of elevator technicians and related personnel.Ability to provide guidance, motivate staff, and foster a positive work environment.Effective time management and organizational skills to prioritize tasks and manage multiple responsibilities.