Role Description

This is a full-time on-site role as a Receptionist at Alarabia Group in 10th of Ramadan, Cairo- Ismailia Desert Road, Egypt. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical tasks, communication, and customer service and facility operations. 

Job duties 

• Promptly, accurately, professionally, and courteously receives all telephone calls and visitors reaching our office.
• Promptly, accurately, professionally and courteously assesses all the received calls/inquiries and directs and/or records and relays messages.
• Cordially welcomes visitors and directs them to relevant offices.
• Maintains knowledge of current regulations and services frequently used by the organization.
• Prepares and processes outgoing mail to ensure accurate coding, sorting, addressing.
• Maintains proper record of documents received and delivered. 
• Maintains confidentiality of organization’s fiscal and personnel related information.
• Performs routine tasks necessary for the presentation of a professional office as observed by the company.
• As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of service logs and data entry.
• Exhibits genuine concern for colleagues and always conducts oneself appropriately and professionally.
• Develops and maintains comprehensive knowledge of administration resources; maintains stock of office stationery, and keeps track of supplies.
• Responsible for applying safety and hygiene precautionary measures and maintain a healthy work/reception environment.  
• Responsible for lost and found services.
• Assists in other duties as needed and directed.