● Greet and welcome guests as soon as they arrive at the office
● Direct visitors to the appropriate person and office
● Answer, screen and forward incoming phone calls
● Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
● Provide basic and accurate information in-person and via phone/email
● Receive, sort and distribute daily mail/deliveries
● Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
● Order front office supplies and keep inventory of stock
● Update calendars and schedule meetings
● Arrange travel and accommodations, and prepare vouchers
● Keep updated records of office expenses and costs
● Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
● Proven work experience as a Receptionist, Front Office Representative or similar role● Proficiency in Microsoft Office Suite● Hands-on experience with office equipment (e.g. fax machines and printers)● Professional attitude and appearance● Solid written and verbal communication skills● Ability to be resourceful and proactive when issues arise● Excellent organizational skills● Multitasking and time-management skills, with the ability to prioritize tasks● Customer service attitude● becholar degree; additional certification in Office Management is a plus