- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sale
- Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales of at least 1 year.Ability to learn about products and services and describe/explain them to prospects.Outstanding negotiation skills with the ability to resolve issues and address complaintsBachelor's degree holder is a must.English Level required: B1Flexibility with rotational days off.Shifts are fixed from 02:00 PM to 10:00 PM (Ramadan shifts are different)Flexibility to commute to work location (Maadi)